What is the garbage and recycling pickup schedule?
Please review the Pickup Schedule and Route Map. Garbage and recycling is picked up by different trucks at different times on your scheduled pickup day. For service related questions or concerns, please contact Allied Waste at 903-874-8717. For billing related questions or concerns, you may e-mail the Utility Billing Office, or call 903-654-4825.

Show All Answers

1. What if I think my usage is too high?
2. How is my meter read?
3. Do I need to be present when you connect my meter?
4. What happens if the field technician indicates there is no leak?
5. How do I open / close / transfer my utility service?
6. What is the deposit and connection fee?
7. When will the deposit be refunded?
8. Can I pay the deposit out over a period of time? Are there any exceptions to the deposit requirement?
9. How do you calculate the water and sewer charge on my bill?
10. Who do I contact to report water or sewer service issues or emergencies?
11. What is the garbage and recycling pickup schedule?
12. What is the supplementary fee?
13. When are utility payments due?
14. How do I make a utility payment?
15. Is there a discounted rate available?